Refund policy

DIGITAL PRODUCTS REFUND POLICY

All sales of digital products (ebooks, guides, and downloadable content) are final. Due to the nature of digital products, we cannot accept returns once the product has been delivered or downloaded.

Exceptions

We will provide a full refund if:

  • You did not receive your download link within 24 hours of purchase
  • The file is corrupted or cannot be opened
  • You were charged multiple times for the same product

How to Request a Refund

Contact us at contact@ulumglobal.com within 7 days of purchase with:

  • Your order number
  • Description of the issue

We will respond within 2 business days.

Contact

Ulum Global contact@ulumglobal.com